Audio Not Working In miingl | Fix Sound And Volume Issues

Audio Not Working

Intro

If you can’t hear anything in a miingl session—or others can’t hear you—that’s usually due to common audio issues like muted settings, incorrect output selection, low volume, or device routing problems.

This guide walks through quick checks and fixes you can try before contacting support.



What This Helps You Fix

By following this guide, you’ll be able to resolve:

  • No audio or silence

  • Very low volume

  • Audio routing to the wrong device

  • Intermittent or distorted sound

  • Bluetooth conflicts



Quick Checks (Start Here)

1. Make Sure You’re Not Muted

Before anything else, check that:

  • Your microphone isn’t muted in miingl

  • Your system audio isn’t muted

  • Your headset or speakers aren’t muted

Sometimes the simplest things are the ones that block audio. 





2. Adjust System Volume

On desktop:

  • Press the volume keys

  • Make sure the correct output device is selected in your system sound settings

On Android (especially Samsung phones):

  • Press the volume up button on the side

  • Tap More on the vertical volume slider that appears

  • Increase the Ringtone volume (the second slider from the right) — this often affects how loud audio is in miingl on Samsung devices.
     This addresses a known Samsung-specific audio volume issue. 



3. Check Audio Output Device

If you’re using:

  • Bluetooth headphones: try turning Bluetooth off and back on

  • Wired headphones: unplug and plug them back in

  • Speakers: make sure the correct device is selected in your system’s audio settings

Many conferencing tools route audio to the wrong device when Bluetooth is active or when multiple devices are connected. 




Refresh Your Audio In miingl

miingl includes a research icon you can use to refresh your audio connection without leaving the venue. Tap that after switching devices (like turning Bluetooth on/off) and see if it restores sound.

This often resolves audio routing glitches quickly.




Common Advanced Fixes

Check Permissions

Make sure your browser or device has allowed:

  • Microphone access

  • Speaker/audio playback
     Without these permissions, the app can’t receive or play sound. 



Network and Latency

Poor or unstable internet can cause audio dropouts or silence. If possible:

  • Switch to a stronger Wi-Fi network

  • Use wired Ethernet on desktop

  • miingl provides a signal strength indicator on your and other participnats video heads so you can see when it's weak  

Stable audio over web conferencing works best with consistent upload/download speeds. 




Restart Your Device

Restarting your phone or computer often clears software conflicts and resets audio drivers or routing issues. 




Samsung Mobile Specific Tips

If you’re on a Samsung Android device and audio is still very low:

  • Use the volume keys then More to adjust the multiple volume sliders — media and ringtone volumes can affect app sound independently. TechWiser

  • Check for app-specific audio settings; some Android phones allow independent volume per app. Android Central





When To Contact Support

If none of the above work:

  • Your device’s speaker may be malfunctioning

  • There may be a deeper issue with your audio hardware or OS

  • ask the miingl community for help

  • Contact miingl support with a description of your device and what you’ve already tried




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